Privacy Policy 2020-04-01T15:42:38+00:00

PRIVACY POLICY

This section summarizes how we obtain, store and use your data. This summary only aims to provide a general picture of the privacy policy. This section is not a complete description and it is necessary to read the additional chapters present in this document for completions.

The data operator: WORLD INCOMING EUROPE SRL

  • How we collect or obtain information about you:
    when you provide the respective data (eg: by contacting us, by accessing, ordering or purchasing the different services and products Welcome Europa, by completing the offer request form, by creating an account on the site, by registering in the company database to receive information about marketing regarding our services and products, by filling in online or offline forms for registration in advertising events (eg fairs)
  • when you access our site, some data is collected through cookies
  • and from third parties: tour operators and resellers

What information we collect: name, first name, telephone number, home address, e-mail address, series and no. identity card, series and no. passport, date of birth, age of children, union membership, place of work, company name (if applicable), VAT registration number (if applicable).
How we use your data: for business and administrative purposes, to fulfil our contractual obligations, to promote goods and services and in connection with our legal rights and obligations.
Disclosure of user data to third parties: the minimum necessary to fulfil the contractual obligations we have towards you – to the hotel, transport, tourist service providers, for the operation of the business, for compliance with the legal obligations.

Your data is not sold to third parties.

How long your information is stored: no more than necessary – according to our legal obligations (eg to maintain accounting records), or according to any other basis on which we use the information (eg consent, contractual obligations, legitimate interests).
How your data is secured: by using technical and organizational solutions such as: storing information on secure servers, allowing access to your personal data only when necessary, encrypting personal data, encrypting emails, pseudonymizing and / or anonymizing personal data.
Transferring your personal data outside the European Economic Area: we will transfer your personal data outside the European Economic Area only if we are obliged to do so by law or in order to perform contractual obligations towards you – when we do so, we ensure that there are adequate protection measures, for example: the protection of personal data to partners outside the European Union is regulated by standard contractual clauses for the transfer of personal data from the Community to third countries.

Details about our company
The data operator regarding our site is: WORLD INCOMING EUROPE S.R.L. You can contact the data operator by writing to the above address or by e-mail at booking@welcomeuropa.com .
If you have any questions regarding this privacy policy, please contact the data operator.
The information we collect when you contact us:
We collect and use the information from the persons who contact us in accordance with thi section and with the section entitled Disclosure and additional uses of your information.
E-mail When you send a message to the e-mail address displayed on our site, we collect your e- mail address and any other information you provide in that e-mail (such as your name, your account number, telephone and the information contained in any signature block in the e-mail).

Contact form When you contact us using the contact form, we collect: first name, last name, e- mail, telephone number. We also collect any other information you provide to us when you complete the contact form in the field of observations. If you do not provide the information required by the contact form, you will not be able to send it and we will not receive your request, therefore we will not be able to respond.